Terms of service
TERMS OF SERVICE
Welcome to Heyly Beauty. These Terms of Service (“Terms”) govern your use of our website and your purchase of products from Heyly Beauty. By accessing our website, placing an order, or using our services, you agree to these Terms.
1. Online Store Terms
By using our website, you represent that you are legally permitted to make purchases and enter into transactions in your jurisdiction.
You may not use our products, website, or services for any unlawful or unauthorized purpose.
2. Products and Product Information
Heyly Beauty offers skincare, beauty, cosmetic, and related products.
We make reasonable efforts to display product descriptions, photographs, ingredients, sizes, colors, and other information accurately. However, packaging, ingredients, appearance, or other product details may occasionally be updated by the manufacturer without prior notice.
We reserve the right to modify or discontinue products at any time.
3. Skincare and Beauty Disclaimer
Information provided on our website is for general informational purposes only and is not intended as medical advice, diagnosis, or treatment.
Individual results may vary. Customers are responsible for reviewing product ingredients and directions before use. We recommend performing a patch test when appropriate, particularly if you have sensitive skin or known allergies.
If you have concerns about a skin condition, allergy, pregnancy-related product use, medication interaction, or other medical matter, please consult an appropriate healthcare professional before using a product.
4. Prices and Payments
All prices are displayed in U.S. dollars unless otherwise stated.
Prices, promotions, discounts, and product availability may change without notice.
We reserve the right to correct pricing, product-description, or other errors and, when appropriate, cancel or refund an affected order.
Payment must be successfully authorized before an order can be processed.
5. Orders
We reserve the right to refuse, limit, or cancel an order when reasonably necessary, including in cases of suspected fraud, payment problems, inventory errors, pricing errors, or misuse of promotions.
If we cancel an order after payment has been processed, an appropriate refund will be issued to the original payment method.
6. Shipping and Delivery
Orders are shipped according to the shipping options and estimated delivery information displayed at checkout.
Delivery dates are estimates and may be affected by carrier delays, weather, holidays, incorrect addresses, or circumstances outside our reasonable control.
Customers are responsible for providing a complete and accurate shipping address when placing an order.
Please refer to our Shipping Policy for additional information.
7. Returns and Refunds
Returns, exchanges, damaged items, and refunds are governed by our Return & Refund Policy.
For hygiene and safety reasons, certain opened, used, tested, or unsealed skincare, cosmetic, and personal-care products may not be eligible for return, except as otherwise required by applicable law.
8. Intellectual Property
The Heyly Beauty name, branding, website content, graphics, photographs created by us, text, and other original materials may not be copied, reproduced, distributed, or commercially used without authorization, except where permitted by law.
Third-party product names, trademarks, logos, and images remain the property of their respective owners.
9. Third-Party Services
Our store may use third-party services, including payment processors, shipping carriers, ecommerce technology providers, and other service providers.
Your use of certain third-party services may also be subject to their applicable terms and policies.
10. Limitation of Liability
To the fullest extent permitted by applicable law, Heyly Beauty will not be liable for indirect, incidental, special, or consequential losses resulting from the use or inability to use our website, services, or products.
Nothing in these Terms is intended to exclude or limit rights or remedies that cannot legally be excluded or limited.
11. Privacy
Your submission and use of personal information through our store is governed by our Privacy Policy.
12. Changes to These Terms
We may update these Terms of Service periodically. Updated Terms will be posted on our website, and the effective version will apply as permitted by applicable law.
13. Contact Information
Questions regarding these Terms of Service may be sent to:
Heyly Beauty
Email: jmadridbeauty@gmail.com
Last updated: August 25, 2026